We hope you were aware of following notification from TrustPilot.
On April 21, 2021, we’ll retire the copy-paste, manual data entry, and file upload invitation methods to align with our Trust Promise. Please use one of our automatic invitation methods when inviting future customers to leave a review.
So Now you have to switch to Automatic Feedback Service for getting service reviews.
How to enable
Visit https://businessapp.b2b.trustpilot.com/invitations/eti-settings URL to get your unique Trustpilot email.
Add your unique Trustpilot email address to the BCC
Go to your eCommerce, CRM or invoicing system’s email settings and add your unique Trustpilot email address to the BCC field. Your Trustpilot email address should be automatically added to all future email purchase confirmations.
All set! Trustpilot should now be receiving copies of your customer emails
So what are you waiting for. Start now.. For any help contact us. Visit for more tech help here.